IT DesKnow

Pricing

Simple starting prices with review-based approval.

Pricing stays clear on the front end, but work begins only after the request and payment details are reviewed. All prices shown are starting prices, not fixed quotes.

Packages

Clear package cards for faster buying

Quick Help

For small issues that can usually be solved quickly

$10

Small issue review

  • Email setup
  • Password or account problems
  • Software installation
  • Basic computer troubleshooting
  • Printer or Wi-Fi help

Small issues are typically reviewed within 24 hours.

Get Started

Remote Support Session

For issues that need a remote connection and deeper troubleshooting

$25

Up to 60 minutes

  • Up to 60 minutes of remote support
  • Computer, software, email, Microsoft 365, or network troubleshooting
  • Clear explanation of what was fixed
Get Started

Advanced Technical Support

For more complex technical work and configuration

$50

Complex setup

  • Microsoft 365 setup or user management
  • Website hosting, domain, DNS, or email configuration
  • Computer cleanup and performance issues
  • Data transfer or software migration
  • Small-office IT setup guidance

Pricing may change depending on the issue and required time.

Get Started

Monthly Remote Support

For small teams or businesses that need ongoing online IT help

$79/mo

Ongoing help

  • Up to 5 support requests per month
  • Remote troubleshooting
  • Email and account support
  • Basic IT guidance
  • Ticket portal access

Additional work, software licenses, hardware, domains, hosting, and third-party subscriptions are not included unless agreed separately.

Get Started

Checkout Flow

A cleaner path from package to approved support

01

Choose package

Pick the support option that best matches the issue size, urgency, and expected level of work.

02

Complete checkout

Fill out the checkout form, choose the wallet, and submit payment details with your issue summary.

03

Wait for approval

Payment and request details are reviewed before the account or service access becomes active.

Payment Preview

Choose a package, quantity, and payment method first

The page will show the wallet address and the amount to pay in the selected coin before you continue.

Selected payment destination

Choose a payment method

Select a package and payment method to see the wallet and amount.

Important

Final pricing is confirmed after review

Support is provided remotely. Final pricing may depend on issue complexity, third-party services, required time, and whether extra work is needed beyond the starting package scope.

Get Started Client Sign In